Shipping & Returns

Fast, reliable delivery and easy returns across Australia

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Free Shipping

Free standard shipping on orders over $100

Fast Delivery

1-3 business days for most locations

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Easy Returns

30-day return policy for unused items

Shipping Information

Standard Shipping

Cost: $9.99 (Free on orders over $100)

Delivery Time: 3-5 business days

Tracking: Included

Express Shipping

Cost: $19.99

Delivery Time: 1-2 business days

Tracking: Included

Next Day Delivery

Cost: $29.99

Delivery Time: Next business day

Tracking: Included

Returns & Refunds

Return Policy

  • 30-day return window for unused items
  • Original packaging must be intact
  • Digital products are non-refundable
  • Return shipping costs are customer's responsibility

Refund Process

  1. Contact our customer service team
  2. Receive return authorization
  3. Ship item back to us
  4. Refund processed within 5-7 business days

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can track your package in real-time through our website or the courier's tracking system.

📧 Email notifications
📱 Mobile tracking
🕒 Real-time updates
📞 Customer support

Need Help?

Our customer service team is here to help with any shipping or return questions:

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Phone Support

+61 2 0073 6611

Mon-Fri, 9am - 5pm AEST

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Web Form

Get in touch via our contact form

We'll reply within 24 hours